Frequently Asked Questions
What are the methods of payment for an appointment?
The fee structure and method of payment are discussed at the time of the booking an appointment. Payments by credit card are required at the time of booking the appointment and cash payments are required prior to the commencement of the counselling session. Failure to comply with the payment arrangement outlined will result in the appointment being terminated. Appointments are based on a one hour appointment structure and generally a maximum of 5 hours would be allocated to work with an individual on a one-one basis be it via face to face, online or via phone. The fee structure and method of payment are discussed at the time of the booking an appointment. Additional information is provided on the terms of service page of website. Appointments are based on a one hour appointment structure and generally a maximum of 5 hours would be allocated to work with an individual on a one-one basis be it via face to face, online (Skype/Google+) or via phone. What is the fee structure to business? The fee structure to business is by negotiation and is dependent on the service and outcomes being requested. HTCC can work with clients in a group scenario to facilitate these outcomes. How soon can I have an appointment? The Aim of HTCC is to respond to the needs of the individual as quickly as possible and the intention is to have/provide an appointment within a one week time frame. One of the key deliverables of the service is to provide an after-hours service to meet the needs who cannot access career guidance during work hours. The use of digital technology will also allow consultations to occur over the web via video conference, such as Skype or Google +. Another key deliverable is working with families of clients to increase the probability of successful transitions. Do you have a watertight guarantee that meeting with me will change your life? Unfortunately there are no guarantees that your life will be transformed overnight following an appointment. The process of career change requires you to take responsibility for steps towards meaningful change. However by accessing the services of HTCC you will be provided with resources and strategies to enable you to start to bring about the changes you desire. Do I specialise in working with one particular client group? HTCC works with anyone who is seeking guidance in career and life/work transitions. Ivor Jones of HTCC has experience in working with the following groups.
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How do I know that you are the right consultant for me?
It is important that you to do some research before choosing a career consultant to work with however the benefits that HTCC can offer you include:
Yes – There are a number of practical resources that you can access from the website and you are encouraged to browse through these resources prior to an appointment. What level of support do you provide? HTCC will provide on-going support by either phone or email in between appointments and follow up with you within four weeks of your last appointment. These forms of communication will be supplemented through the use of digital technology, including Skype and Google+ Hangouts. The on-going support is generally an added value service, and is provided to check that you are on track with what has been discussed in a previous appointment however if the support exceeds 15mins in duration the normal fee structure will be incurred on a pro rata basis i.e. 30 mins follow up would equate to .5 of a 1 hour session. How can you convince me that career guidance is a wise investment? How much value do you place on your future success? Listed below are a few sobering thoughts to reflect on:
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